Tom, was fantastic as first time buyers, he helped us purchase our first home he was professional, polite, helpful. The communication was outstanding from start to finish
made the process seem effortless and was a pleasure to have Tom handle the purchase. We would highly recommend if you are looking to buy or sell a property. We Would use Tom's services again in the future.
Gary and Rebecca – Purchased King George Road, Chatham
We recently purchased our first property as first time buyers through Tom Dix in Chatham. We cannot praise him enough for the time and attention he gave to us. Having never gone through the process before we were unsure as to the process but he made us feel at ease with constant communication and professional advice. We are so pleased the owners of the property sold their house through Tom and we won't be using anyone else but him in the future as our estate agent.
Sazzad and Mobasshira – Purchased Redvers Road, Chatham
When we were first thinking of selling, we were unsure as to who to market our property with and were hesitant about estate agents due to a bad experience when purchasing our first home. Tom was recommended by our mortgage broker and so we engaged his services to sell our property. Tom was fab throughout the process and we strongly believe that independent agents are the way forward! We initially sold our property in July 2022 but our sale unfortunately fell through in November (through no fault of Tom’s) so he got us back on the market ASAP and we sold again in February. He kept us in the loop throughout the process and managed the solicitors to ensure the sale went through as quickly as possible. He was very contactable, even replying to messages during unsociable hours and nothing ever seemed too much. Tom offers a very personal, highly attentive service and we would highly recommend him to anyone considering selling their house.
Olly and Hannah – Sellers of Buttermere Close, Gillingham
We would like to convey our appreciation for the service provided by Tom Dix during the sale of our house in Chatham. When you sign up with him you are signing up a business partner who has your best interest at heart. Industry specialist like Tom do not come along very often and deserves praise when its due.
We have not come across the high level of professionalism that he has portrayed in a long time. In all of our dealings with him we found him very pleasant and approachable, highly knowledgeable in his field, an exceptional character and an expert in understanding what is required.
He delivered what he said he would in the initial meeting which was to market our property across different platforms with a modern and innovative approach in order to gain a wide audience. He also keeps you informed of progress on a regular basis and is contactable every day to answer any questions and queries.
A job very well done! If only all estate agents were like him the buying and selling process would be a more enjoyable experience! Thank You Tom.
Gurminder – Seller of Port Rise, Chatham
I recently sold my property in Rochester with the help of Tom.
I wanted minimal stress, to feel in control and have frequently updates. Tom ticked all these boxes with ease.
Due to the nature of my work I am not able to take phone calls during the day. I contacted, via email, 2 “traditional” estate agents as well as Tom. I explained what I wanted to do, and that I couldn’t take daytime calls. The following day I received a phone call from one estate agent. They were dropped instantly as clearly either they couldn’t read, or chose to ignore my request.
This left Tom and the other “traditional” agent. The other agent would often not be around and messages would need to be left. Responses usually took around 24hrs. Tom however, came back to me each time within 2 hours.
I was unsure whether to go with Tom, after all he works by himself. As my wife stated, "Tom might be quick at answering emails now, but what if he gets too busy?"
Anyway, I took the chance and I’m delighted to say, I’m glad I did. From the get go Tom was professional. He was always extremely polite and courteous (something you rarely see these days), he was consistent, he was keen to answer all my questions, even those sent after 6pm, and - perhaps most of all - he was personal. Communication was excellent with Tom. Regular updates would arrive in my inbox. He was happy to make suggestions and helped me achieve a sale price on my property which I was very pleased with.
There were some issues with the buyers solicitors (what’s new!?) but Tom handled these professionally and help recover a potentially difficult situation. His approach is both modern (look for his YouTube videos) and conventional. Nothing is too much trouble for this man, and he definitely goes the extra mile to ensure the customer is always put first. Again, a bit of a rarity these days in my experience. All in all, I’m pleased I engaged Tom to sell my property. Yes, he has the smart suit, and the flash car, but that’s where the similarity to a regular estate agent ends. His motto is, “With him it’s personal”. I couldn’t agree more. Thank you, Tom.
PS: I am not affiliated to Mr Dix in any way, and this is a truthful review for which I gained no reward. I’m quick to criticise poor service, I am also quick to highlight top-quality service. It takes a lot to impress me. But, rest assured, I was impressed with Tom Dix. Should I need any house buying/selling services in the future, Tom will be the only estate agent on my list.
Guy – Seller of Oasis House, Catherine Street, Rochester
Tom has been a pleasure to deal with from start to finish. His professionalism, communication, assistance and genuine personality is hard to come by in this industry. Tom went above and beyond to ensure my purchase went as smooth as possible. I would highly recommend Tom’s services to anyone looking to buy/sell a property. Thank you for helping me find my new and beautiful home in Rochester.
Candi – Purchaser of Haig Avenue, Rochester
Tom was exactly what we wanted in an Estate Agent. Professional, personable and able to contact directly rather than multiple people with an agency. He took on board the sensitivity of the sale and acted with integrity throughout the process with an outstanding result. There was very little to be concerned about due to the regular updates and guidance; when queries arose Tom responded promptly and efficiently alleviating much of the stress involved in selling a property. We've already recommended Tom to friends who will be using him as their estate agent too. Highly recommend.
Cheryl – Sold King George Road, Chatham
Tom helped us sell our property and was superb throughout the process. When our sale fell through he guided us on reselling at the optimum price. He kept us in the loop throughout the process and managed the solicitors to ensure momentum was maintained. With Tom you will receive a personal, attentive service and we would highly recommend him to anyone considering the sale or purchase of a property.
Glen and Tina – Sellers of Cox Gardens, Gillingham
Tom Dix helped us buy our house in Chatham. The service he offered was first class, he kept us updated all the way and was always helpful and on hand to answer any questions we had. Would definitely recommend for your house move, whether buying or selling.
Rachel and John – Purchasers of Elliotts Way, Chatham
When I bought my home at Regency Court in Nov 2022 Tom was absolutely amazing. He went over and beyond to ensure my purchase went through. I’d definitely recommend him. The welcome pack was the cherry on top- a wonderful gesture
Shola – Purchaser of Regency Court, Sittingbourne
Great service and would definitely recommend!
Gary – Seller of Aviation Walk, Chatham
Cannot recommend Tom Dix highly enough pleasure to do business with and always responds quickly and offers great professional and friendly advice, recommend reliable and efficient professionals in help with selling my property would use again and recommend to family and friends with confidence.
Graham – Seller of Homewood Court, Rainham
It was a pleasure to deal with Tom Dix. Not only did he do what he said he would do, but in a timely and pleasant way as well. I wish his company all the best and I look forward to working with him in the future!
Shane – Househunter
Tom went above & beyond when helping with the sale of my house. He was always quick to respond, super helpful & so friendly! Wouldn’t use anyone else!! Thank you for the amazing service !!!
Tabitha – Seller of Upper Luton Road, Chatham
Absolutely amazing service! For a first time buyer Tom made the experience so easy, and was extremely helpful liaising to get the completion done and answered queries as soon as I had them! Would recommend to anybody looking to sell/buy
Finlay – Purchaser of McKenzie Court, Maidstone
Buying a property this time gave me a very good experience. Because Tom is a very conscientious, enterprising and motivated agency. If there is a property to buy or sell in the future, Tom will not be able to do without me.
Tommy – Purchaser of Elliotts Way, Chatham
We listed the house for sale with Tom Dix on Monday 29th August, agreed a £7000 over asking price offer the following Saturday & have just exchanged contracts today! (4th Nov) 66 days in total from start to finish, we are beyond impressed as you hear the horror stories of house sales taking months & months! Thank you Tom for all your hard work, you was worth your weight in gold. We will certainly be recommending you. Thanks again! Sophie, Julie & Debbie - Regency Court, Sittingbourne.
Sophie – Seller of Regency Court, Sittingbourne
Tom has been fantastic throughout the process of selling our home. He has excellent knowledge of the Medway and Chatham areas and gives honest, clear advice and support. Always friendly and professional with excellent communication and after care throughout the process.
Jemma and Jamie – Sellers of Elliotts Way
Could not recommend Tom more as an agent if you are buying or selling. As people always say get three quotes first when selling something but from the start Tom was professional, knowledgable and friendly and that was before we had even got to any fees. Of the three agents I had value my property Tom was the one who was best prepared and had more information regrading the current market and things I needed to consider before selling. Unlike other agents Tom doesn’t continually bother you after the initial meeting to see what you had decided and allows you to take your time and consider all agents who have valued your property. Once I decided to go with Tom everything has been plain sailing, my property was marketed and sold within a matter of days and all potential purchasers were vetted prior to viewings which means that no one was wasting anyones time. Since the sale has been agreed Tom has been invaluable and it feels like I have not had to do anything (apart from the normal paperwork) as Tom has kept me informed and has also been in contact with solicitors to see how things are progressing which means that this has been the most hassle free sale I have ever had to deal with. I can’t recommend Tom highly enough and it’s is really not like dealing with an estate agent but a friend.
Manda and Mike – Sellers of Cordelia Crescent, Rochester
Tom handled the sale of our house and acted superbly, keeping us well informed as the chain progressed. He even exceeded the ‘normal’ service by sorting out parcels etc when we had to travel abroad due a bereavement. Would have no issue in recommending Tom.
Eliott and Sophie – Sellers of Keefe Close, Blue Bell Hill
I had lost all faith in Estate Agents after 18 months of searching for properties within the Kent area until I encountered Tom Dix.
Tom is extremely passionate about the work he does and it genuinely showed in every interaction I had with him upon the purchase of my first property in the Chatham area.
The knowledge, guidance & insight Tom provided was just priceless! He made navigating uncharted territories a whole lot easier. Not only was the latter tremendously appreciated, Tom was also exceptionally patient & kind, which made a huge difference during the course of the buying process.
A lot could be learnt by others in the same field of work as Tom. Yes, Tom’s job is essentially to sell properties BUT it’s done in a personable, caring fashion which is rather lacking in larger bullish companies.
I would highly recommend utilising the services of Tom Dix in both the buying & selling of properties. I can categorically state that you will get superb support & assistance throughout.
Laura – Purchaser of Upper Luton Road, Chatham
Tom Dix is a highly professional and customer focused estate agent. I have enjoyed using his services as the home buying process through his agency is very easy and without the normal stress involved in buying a property due to constant communication and following up on things promptly. Looking forward to using his services in the future
Nurain – Purchaser of Homewood Court, Rainham
Outstanding service from start to finish with Tom Dix. Excellent communication throughout the house buying process. Feel very fortunate that the sellers chose Tom Dix to sell their house, as I have no doubt our purchase was made easier with his services. Should I need any house buying/selling services in the future, Tom will definitely be my first point of contact. Thank you for your hard work Tom, much appreciated.
Rob and Mathew – Purchasers of Aviation Walk, Chatham
I used Tom Dix to sell my mother’s house in Sittingbourne. He was recommended to me and he was brilliant. The house sale was due to a bereavement and he was extremely sensitive to my needs and kept me informed without being a nuisance. He was professional from beginning to end and I would not hesitate to recommend him.
Julie – Seller of Regency Court, Sittingbourne
I'm a Property Lawyer who worked with Tom Dix on the sale of a mutual client's property. He was a breath of fresh air; always on the ball and exceptionally helpful and knowledgeable about some tricky issues that came up during the sale. His quick thinking and proactive approach saved us weeks of delay and allowed our client much more time to settle a negotiation on their next property, which was a fantastic. I would be very happy, and hope to, work with Tom again in the future.
Simon – Solicitor, SCPL
We have recently sold our property with Tom aswell as purchased our new property with him. Our current property in Chatham, Kent sold within a couple of weeks, helped by the professional photos, well planned marketing and fantastic communication with viewers and the eventual purchaser. Tom’s professionalism, dedication and attention to detail undoubtedly made the sale of our property an easy transaction.
We were fortunate enough to find our new property also marketed by Tom nearby in Walderslade. He negotiated our purchase quickly and smoothly making the whole process so much less stressful. Tom was always contactable, very quick to respond to queries and went above and beyond to help- this is a very rare quality. He undoubtedly made the selling and purchasing of our properties a lot easier as he liaised closely with the other agents within the chain and always made sure he was up to speed on the progress. He made sure he was always aware of the next stage and acted quickly to get to the next step. Selling and purchasing a property is an incredibly stressful process but with Tom’s calm, professional and sheer hard work the process was made as stress free as possible. We would most certainly recommend Tom as an agent and confident you will not be disappointed in the service you receive. Thanks Tom for your hard work and dedication to selling our house and the purchasing of the new one!
Steve and Leanne – Sellers of Elliotts Way, Chatham and Purchasers of Keefe Close, Blue Bell Hill
Tom was very helpful from start to finish. He is very knowledgeable in the field of real estate and was able to not just help us with purchasing our property, but also with other important matters related to housing. I would definitely recommend Tom if you want a professional, quick and easy process when purchasing your first home or investment property. Thanks Tom.