All Testimonials
We cannot recommend Tom Dix enough for his exceptional service in selling our house. From the moment we engaged his services, Tom demonstrated a level of professionalism and dedication that truly sets him apart in the industry.
One of the standout qualities of Tom's service was his relentless commitment to ensuring the smooth progress of the sale, as much as possible, despite numerous challenges posed by other estate agents further down the chain. Tom went above and beyond in chasing every detail and keeping all parties informed and motivated, even when faced with obstacles beyond his control.
His communication skills are second to none. He kept us updated at every stage of the process, even when there were no updates to speak of, promptly returning calls and emails, and patiently answering all our questions. His transparency and honesty instilled a sense of trust and confidence, making the entire selling experience as stress-free and straightforward as it could have been.
Tom's expertise in the Medway housing market was evident in his direct approach to marketing our house, resulting in a quick and successful sale at the price we wanted
Above all, Tom's genuine care for his clients, and their houses, shines through in everything he does.
Tom Dix is definitely not just another estate agent; he is a true professional who goes above and beyond to deliver exceptional care for his clients.
If you're looking for a dedicated, reliable, honest, trustworthy, and knowledgeable estate agent in Medway to sell your house, then without doubt, look no further than Tom Dix.
Thank you, Tom, for your outstanding service.!
Adrian & Suzanne | Sold Walderslade Road, Chatham ME5
It has been an absolute pleasure working with Tom. He has supported us for months, from the start of the view-in process and all the way up until completion and has been nothing but professional throughout!
As first time buyers, Tom helped at each level and has always remained on hand to answer queries and alleviate our worries! He is a genuine, hardworking and wonderful person, who always maintains a level of communication.
There are many disingenuous estate agents who are being led by financial means alone and Tom is not one of them, he leads with his integrity and kindness and anyone looking to buy a home should consider Tom’s services and expertise, as his support for myself and my family has been invaluable.
If you are considering reaching out to Tom on your search for a new property, please do not hesitate to seek out his expertise, I cannot stress to you how absolutely committed and exceptional his services are!
Jennifer | Purchased William Street, Rainham ME8
We needed to move as soon as possible due to a change in my health, it felt like an overwhelming task as we loved our home but knew we had to move. We contacted Tom to discuss our situation and from the moment we met him we instantly knew he was the man to help us on our new journey.
Tom possesses a wealth of knowledge in his field, and his expertise not only reassures you but also ensures that his recommendations are accurate and timely. He’s also a very compassionate and kind man he understood the situation behind our reasons to move and how my current living conditions were very difficult due to my disability and buying a new property would make my life more comfortable.
Throughout the process, we encountered numerous challenges, but Tom's determination never wavered. His commitment to ensuring a successful outcome not just for us but for everyone involved in the chain was truly remarkable! From start to finish Tom made the journey of buying and selling so much easier, he goes above and beyond and we wouldn’t have our dream home without him.
Tom felt more of a friend than an estate agent, we will actually miss his regular calls! We highly recommend using Tom 100%, he really does get the job done.
We finally made it Tom, thank you so so much.
Caroline and Michael | Sold Barnsole Road, Gillingham, ME7 and Buyers of Walderslade Road, Chatham ME5
Tom made the difficult and emotional sale of my family home so easy and straightforward! I could not have done it without him! Nothing was too much trouble for him! I trusted him implicitly he felt more like a friend than an agent. I would recommend him to everyone
Lesley | Sold Peverel Green, Rainham, Gillingham ME8
Tom has been amazing helping us buy our first home. My Partner & I couldn’t be more greatful for the help & advice Tom gave us, nothing seemed too much. The whole process was so much easier & less stressful with Tom compared to these “big” named estate agents.
From putting our offer in to exchanging contracts Tom has been incredible & we can’t thank him enough.
Kira & Ross | Buyers of Eastcourt Lane, Gillingham ME7
Amazing experience, the help Tom gave us with buying our first home was outstanding! The personalised touch on the experience is what stop out to us! The hamper on move in day was lovely! I would recommend Tom to anyone looking to buy a home!
Jess & Jack | Buyers of Emerald Close, Rochester ME1
Well what can we say!
TOM DIX had our house sold within three weeks of going on the market.
Tom knew all the answers to our questions, he acted swiftly on any problems that came up.
Always friendly, professional and willing to go the extra mile.
We would highly recommend TOM DIX!
P.S. TOM also sold our daughter's house within three weeks.
Freddie and Lynne | Sold Copperfield Road, Rochester ME1
As a buyer, I’d previously had terrible experiences with estate agents and it’s safe to say Tom has restored my faith!
He was responsive, efficient and communicated with myself and solicitors throughout the purchase process to ensure it was as quick and seamless as possible.
If I could give more than 5*’s I definitely would!
Medina | Purchased Peverel Green, Rainham, Gillingham ME8
Tom has been incredible to work with. We chose him over more “well known” estate agents because we’d seen his online presence and the level of professionalism in the Video & media content he produces for homes out-does all of the larger agents.
Tom was always easy to contact and made selling our home as easy as possible 🙌🏼
We would 100% use Tom again, but hopefully will never have to 🤞🏼
Ryan & Lauren | Sold Eastcourt Lane, Gillingham ME7
From start to finish of my property sale Tom was absolutely excellent. Very informative, friendly and professional. Communication was top tier and he kept us updated throughout our entire home sale. Super quick on replies even on his days off! The complete sale of my house took only three months from going live on site for sale to completion!
He recommended an independent solicitor which again provided an outstanding service!
I’d 100% recommend Tom for your house sale his expertise and dedication is beyond expectations.
Shanice | Sold Copperfield Road, Rochester ME1
Tom helped me and my partner purchase our first home, the communication was great throughout the whole process even when hurdles appeared during the process. The welcome gifts were also a nice touch.
Alex & Laura | Buyers of Church Lane, The Historic Dockyard, Chatham ME4
I met with a lot of agents when deciding who to sell my property with. I can honestly say I knew in the first 5 minutes Tom was way ahead of the game. He is honest, personable and seems like he really cares about what he does. To be straight, he's not the cheapest. I had a battle with whether to go with Tom (who I knew I preferred) or go with one of the cheaper agents. I'm so glad I went with my gut because he absolutely smashed it. His marketing is superior to anything else out there and he showcased my home in it's best light. He is quick to respond to messages and approaches communication with humour and professionalism.
He is quick to spot any issues and identify why the property may not be performing as expected and rectify it. You don't have to chase him, he is there with regular updates and on moving day (a day for us filled with great frustration), he was on it. I will recommend him to anyone I know who is considering moving. In fact, I was so impressed I recommended him to my parents who are also now using him.
Choose Tom, you won't regret it!
Lauren & Sam | Sellers of Freshwater Road, Walderslade, Chatham ME5
If you are looking for a professional, customer focussed estate agent, Tom is the man to market your property or find you your dream home. From start to finish of selling our property, Tom showed a level of expertise, knowledge and personable skills that I didn't expect, always available to ease any concerns and led us through what can be a stressful process with attentive responses to queries and a calm positiveness reflective of his excellent experience in the business.
I would highly recommend to everyone
Thanks Tom!!
Shivon and Gary | Sellers of Reform Road, Chatham ME5
Me and my partner had the absolute pleasure of buying our first home through Tom. From putting in an offer to getting a completion date, the whole process was completely seamless and took only 3 months. We both thought Tom was brilliant, he was extremely knowledgeable of the house when we viewed which filled us with a lot of confidence and really built our trust. We fell in love with the house as soon as we walked in so submitted an offer that night. Tom managed to secure us an accepted offer within 48 hours of our viewing! He was very good at communicating and would message us with regular updates, nothing felt like too much hassle. Working with Tom really felt personal from start to finish, going completely above and beyond, sending regular updates and celebrating our milestones with us! We honestly cannot wait to get the keys now and settle into our first home.
Tom also recommended us a phenomenal solicitor and both Toms persistence and the fab solicitors really helped push things along so smoothly!
Me and partner have already recommended Tom to a few people that we know are selling / buying.
Tom - thank you so much! You have been amazing ⭐️⭐️⭐️⭐️⭐️
Emily & Jake | Purchased Copperfield Road, Rochester ME1
We recently purchased our first home through Tom and he was incredibly helpful all the way.
Also got prompt responses from any info we needed and questions we had.
Very thoughtful for him to leave us a welcome gift too!
Henry and Abi | Purchased Robson Drive, Hoo Rochester ME3
I cannot recommend tom (Exp medway) highly enough. From our initial meeting, to finalising the selling & buying of our property I have been so impressed with his professionalism, knowledge and communication. The whole process was very smooth thanks to tom and it was always easy to get in touch with him any time we needed help or advice. Thank you!
Rob & Maria | Sellers of Chatham Grove ME4 and Buyers of Church Lane, Chatham ME4
Bought a house with Tom being the agent & he was so efficient, conversing with all solicitors , other agents & myself .
Would I recommend this bright sharp young man. Its a definite yes from me 😊
Kate | Purchaser of High Streed, Wouldham, Rochester ME1
Tom was fantastic he made selling our home seem easy.
He was organised,professional and friendly, he made sure the selling of our home went smoothly and efficiently.
I really can't recommend him enough.
Suzy and Darren | Sellers of Robson Drive, Hoo, Rochester ME3
Brilliant estate agent. Whenever I had a question during our sale, Tom would always reply quickly, even out of hours. Super helpful and professional.
Joe and Alison | Sellers of Haig Avenue, Rochester ME1
Amazing agent - really helped us out throughout the whole process answering all of our questions and keeping us in the loop with everything.
Tom was able to recommend lots of different services and people to use through the process which really helped us as first time buyers.
Would recommend to anyone looking to buy a house.
Asheyla and Joe | Purchased Macdonald Road, Gillingham ME7
I recently went with Tom Dix a independent Estate agent, when selling my property.
Tom was 5* from start to Finish, from our first appointment Tom went over everything, from what property's sold in the area, he did a tour around my house and gave me my guide prices to what the property could sell for.
Tom made things easy to understand, he's very polite, understanding, nothing was to much trouble for him. Even recommended a good solicitors to use.
Regular updates each week on wats app, which I found really helpful.
I would recommend Tom 100% to anyone that is thinking of selling there propery.
He helps, he listens, and he's got your best interest at heart.
Julie | Sold Macdonald Road, Gillingham ME8
I recently brought a property using Tom. This was my first home and it was great to have such a personal experience to help things run as smoothly as possible. He was on top of everything the whole time and kept in contact very well with both our solicitors and the previous residence solicitors to help keep us on track. Not a bad word to say on the work he put in and would recommend to anyone else looking to buy.
George and Steph | Purchased Greenway, Chatham ME5
After a complete failure of pure previous high street estate agents to get people to view we decided to swap to Tom after seeing his Facebook posts and very positive reviews.
What a difference!
From the start things were different, explaining a better pricing strategy in the current market and ensuring the house looked it's best for the photos and video.
After a steady stream of viewings we achieved our target selling price .
Tom then keeps on top of the whole selling process, chasing solicitors and aiming to resolve any problems early on.
Tom will keep you updated during the whole sale and is always available and responsive.
I would highly recommend Tom if you are thinking of selling ( or buying) a property. His methods are a refreshing effective change from the high street agencies.
Adrian and Sarah | Sold Church Lane, Chatham ME4
I chose Tom Dix because, as I had not sold a property for nearly 30 years, I wanted to have a more personal experience with only one point of contact. I needed someone who could give me up to date advice and guide me through the process. Tom did not disappoint. He gave me advice as to what I needed to do to sell and achieve the full selling price. The professionals he recommends are all efficient. The videographer he uses was excellent - made my house look wonderful!
I received 3 offers within 8 days of going on the market and I'm sure this was down to Tom's advice and expertise.
He promised that he would keep in touch and he would telephone me or email every week to update me on the process of the sale. He would respond to my emails quickly .
I wouldn't hesitate to use Tom again - but unfortunately I am now living happily in Cornwall so a bit too far!
Marion – Sold Emerald Close, Rochester ME1
We had several agents attend to quote re selling our house. Tom Dix was not the cheapest or dearest but came accross honest and decent. Due to circumstances beyond any of our control our first buyers could not complete the purchase and pulled out.
Our belief in Tom did not falter and in no time at all we had more viewings and multple offers. All at a time the other agents quoted as a quiet time.
Excellent service from Tom from start to finish and a lovely chap to work with. Wouldn't hesitate to recommend him to anyone.
We have now exchanged and will complete on the 4th December. Our dream move can now happen.
Thankyou Tom for being with us at every step.
Throughout you have been very professional.
Highly recommended.
Paul and Susan | Sold Greenway, Chatham ME5
We were looking for our first home, When we came across Tom Dix.He has been amazing from start to finish.The whole process was very smooth thanks to him and it was always easy to get in touch with him, any time I needed help or advice. He listens to you patiently and was marvelous in helping us arrange viewings or in liaising with the owners or in getting our offer across. We completed on the house not too long ago and Thank you so much Tom for your hard work and tremendous help in getting our dream home.
Ansu and Puneet – Purchased Westwood Lane
I would like to say a big thank you to Tom Dix for making what is one of the biggest stressful thing a human can do and that is move home..
From the first time Tom came to value our house ( he was spot on too) to today completion day. So professional always at the end of a phone nothing ever to much.
People will say “well that’s his job “
Yes I agree but the service you receive is more and beyond.
As a family we are going through a difficult time and Tom has taken all the stress away for us.
I cannot recommend Tom Dix Estate Agent highly enough.
Once again Tom thank you so much.
Tony & Sharon
Tony & Sharon – Sellers of Westwood Lane
I purchased a property through Tom recently and it was a fantastic experience. Used the solicitors that he recommended and he has genuine relationship with solicitors he refers too so it really helped move things along. He is always two steps ahead and you don't have to keep phoning up and prompting like you do other estate agents. He is also very courteous, polite and professional, will definitely sell my home when I am ready to with him. Thank you Tom!
Lorna – Purchased The Maltings, Rainham ME8
Tom was absolutely amazing in helping me get my home. Great communication throughout the whole process. He is helpful, friendly and gives that personal touch.
Dedicated estate agent and the best I've come across, definitely recommend!
Thank you again Tom!
Bola – Purchased Magpie Hall Road, Chatham, ME4
Tom straight from the start showed the motivation to get the property sold. With a few unforseen issues these were dealt with professionally & in minimal time.
Tom truly do appreciate your efforts & definitely would recommend him for those looking for an estate agent.
Many thanks
Mr M Page
Michael & Itua – Sold Magpie Hall Road, Chatham ME4
Tom is a very serious real estate agent. He always responds quickly to messages and has a very proactive attitude towards his work. The home buying process was smooth and I would recommend him to every home buyer or seller.
Chan – Purchased Pilots View, Horsted Park, Chatham ME4
We initially engaged with Tom because we'd seen his board around various local properties and thought it would be worth speaking to him alongside some larger estate agents. Within minutes it was clear that we were going to select him. We were impressed with his professional and friendly style, right from the first meeting. He stood out from others and I am pleased to say that his customer service and professionalism lasted throughout the whole process. He knows what he is talking about and is more than happy to share his knowledge and experience, as this was the first time we were selling a property. He liaised with the estate agent we were buying from, our solicitor, our buyer's solicitor, ensuring that we were kept up to date. He made it stress-free, and we really appreciated that.
His communication was effective and efficient - he is happy to work in a style that the customer is happy with, be that by phone, email, or whatsapp, at any time of the day. That is true customer service and one of the many reasons that I am sure he is going to exceed as an estate agent in Medway and local areas. He truly deserves it. 100% recommend! Thank you Tom.
James & Natalie – Sold Pilots View, Chatham ME4
As someone that has worked for over a decade in the service industry, I know how hard it is to meet customer expectations; Tom not only met them but exceeded them and this is how…
After listing our home with another Medway estate agent, we were left underwhelmed with the lack of communication and without a single offer. We quickly realised that if we wanted a prospective buyer to see the value we do in our home, we would need to do things a little differently… especially in the current economic climate.
This is where we saw Tom’s name frequently popping up on boards around Medway with ‘sale agreed’ at the bottom of the board; so we gave him a call.
Tom came to our home, instantly saw the value and discussed with us the data around the Medway housing market at present… it was a tough period but Tom had a plan.
Tom promised to pay endless amounts of detail in the presentation of photos and the property description; create excitement and traffic to the property posting and most importantly, keep us and prospective buyers involved and consulted throughout the whole journey. This in turn would increase our chance of an offer and at a good price point.
Tom kept to every promise, and more. Being a bespoke, one man band property consultant definitely set him apart and it was a joy to work with him.
We have now moved into our dream home and couldn’t thank Tom more. He will be the first and only person that we recommend to friends and family.
Thank you Tom and please keep delivering for people.
Seb – Sold Condor House, Pilots View, Chatham ME4
Very very happy to recommend Tom . He is dedicated and hard working estate agent. He responded to our enquiries very fast and chased to get answers in his best. You will feel how smooth your transition. He is very experienced and honest. It’s a pleasure to deal with Tom we wish Tom many many success .
Subin – Purchased Cox Gardens, Gillingham ME7
I worked with Tom last year when I was buying my property and I have chosen him as my estate agent again whilst I am selling. Tom has been very efficient from the get go. The whole process has been really smooth running with constant communication on where things are at - couldn't recommend enough!
Kim – Sold Upper Luton Road, Chatham ME4
I would highly recommend Tom Dix as an estate agent. I sold a flat in Maidstone Kent in October 2022 and the services he provided were exceptional. The flat sold quickly and Tom’s personal style of communication was great throughout.
Dave – Sold McKenzie Court, Maidstone ME14
Tom managed to sell our property within three weeks of placing it on his company website tom.dix@exp.uk.com Tom has kept us informed at every step through the process resulting in a completion in ten weeks. I have been able to contact Tom seven days a week between 8am to 8pm, unheard of anywhere else!
Tom has liaised with solicitors and other agents in the chain reporting back daily when necessary, offering advice, and was central to the whole chain from start to completion.
My property sold by Tom is a listed 2* leasehold property, almost 300 years old, in a conservation area. This did not faze Tom who produced an excellent video showing not just the house but included the surrounding area as it is within The Historic Dockyard Chatham.
I do not usually use the solicitors recommended by agents but on this occasion I was impressed by Toms professionalism so took his advice to use Burtons Solicitors based in Walderslade. An excellent decision as they have an App that I was able to you follow showing each step for both my property, and the property I have bought. They answer the phone promptly and always get back to you quickly with answers to any questions.
I have already passed Toms details on, as well as Ben O’Keeffe from Burtons. This is a new way to me to sell my property and would not hesitate to do so again should the need arise.
Just to add Tom has gone the extra mile throughout the process, particularly when liaising with the agent of my new property.
Ray – Sold South Stables, The Historic Dockyard Chatham ME4
We can’t recommend Tom enough
We were selling our property to buy a property through Tom, and honestly he went above and beyond even though he wasn’t our estate agent which was a well known high street estate agent, Tom’s commitment passion and enthusiasm was second to none compared to a our well known high street estate agent. The levels of detail and knowledge was incomparable, We generally can’t thank Tom enough for all he done for us. Although we don’t want to sell our new house ever, if we did we wouldn’t even consider another estate agent. He’s the most honest kind and trustworthy estate agent we’ve ever met.
Thanks Tom for everything!
Clare – Purchased St Johns Road, Gillingham ME7
Our experience with Tom was amazing. We had our property on the market with another estate agent that had not been committed to work for us! We had sold our home 3 times and lost the 3 buyers due to the estate agent not doing due diligence.
Meeting Tom was the best thing that had happened to us in our home selling/buying. Tom put our minds at ease from the off. He was professional, respectful and honest.
Tom communicated with us at every step and sold our home within 4 days!
From start to finish Tom held our hand and navigated us through the selling process.
We are now living in our new home and could not be happier.
Attention detail was second to none, the thoughtfulness of finding local services and a moving in box.
Thank you so much Tom you are a legend and we will be recommending you to all we know 😊
Donna and Vince – Sold St Johns Road, Gillingham ME7
I would highly recommend Tom, he was amazing from start to finish and went above and beyond.
Buying a home is an extremely stressful process but Tom not only made it easier but he took on a lot of the stress for me.
Thank you Tom.
Dionne – Purchased College Avenue, Gillingham ME7
Tom sold our house recently, after an horrendous experience with 1 of the biggest firms! Tom front the get go, done everything he said he would and more. We had updates constantly, didn't once not know where we were with the progress. I would highly recommend to anyone selling or buying from Tom. I hope you do well all the best John and Tracy
Tracy and John | Sold College Avenue, Gillingham ME7
Tom helped us sell my aunts apartment. He was amazing, he kept us up to date of the situation. He was helpful, professional and informative.
He supported us with all information of the sale time lines and recommended a fantastic property solicitors too.
As and when we would need his service again we would not hesitate to get in touch with him.
Thank you Tom
Kim – Sold Appletree Court, Rainham, ME8
When we decided to sell our property in the Medway towns recently, we considered going with one of the larger local agencies from whom we originally purchased the place. However, friends recommended Tom Dix to us after having used his services to sell a property of theirs recently.
I was unsure being I had not heard of the company, but I am so glad we decided to market our property with him.
Tom has great professional knowledge of the local area and housing market. From the moment we signed up Tom was on the case keeping us updated every step of the way, liaising between us, the buyer and solicitors involved. I dont think I ever had to chase once for a status update.
All along I felt that he had our interests at heart and fighting our corner. Consequently I cannot recommend Tom's services highly enough. If only all estate agents operated in the same way.
Dave and Susen | Sold Cordelia Crescent, Rochester ME1
I purchased my first property with the help of Tom. He was brilliant!! Helpful, professional, prompt, and gives you all the relevant information better than a mortgage advisor or solicitor. Honestly, I can't stop raving to everyone how great he was! Tom kept me updated with everything and informed me of what was happening and what to expect. My mental health and sanity was intact because of him! As dealing with my own chosen mortgage advisor and solicitor almost gave me a nervous breakdown! But Tom was great and sorted everything out professionally!! 10/10!! Thank you, Tom!!
Zivile – Purchased Oasis House, Rochester ME1
We worked with Tom to purchase our first home, and we couldn’t be happier.
He provided us with expert advice and steered us in the right direction. We appreciated his honesty and transparency throughout the entire process. We would recommend him to anyone in a heartbeat!
His professionalism, knowledge, and kindness made the whole experience a joy.
Ersilia – Buyer of Port Rise, Chatham ME4
I recently bought my first home with Tom after several disappointments from other estate agents, some of them were rude, some didn’t show up to viewings and didn’t listen to my search criteria. Tom was amazing throughout and even after buying the property. He always answered my questions and asked the sellers for me as well.
He was so easy to contact and very responsive, great service. And would highly recommend especially for first time buyers. Thanks Tom ☺️
Mary – Purchased Buttermere Close in Gillingham
Tom, was fantastic as first time buyers, he helped us purchase our first home he was professional, polite, helpful. The communication was outstanding from start to finish
made the process seem effortless and was a pleasure to have Tom handle the purchase. We would highly recommend if you are looking to buy or sell a property. We Would use Tom's services again in the future.
Gary and Rebecca – Purchased King George Road, Chatham
We recently purchased our first property as first time buyers through Tom Dix in Chatham. We cannot praise him enough for the time and attention he gave to us. Having never gone through the process before we were unsure as to the process but he made us feel at ease with constant communication and professional advice. We are so pleased the owners of the property sold their house through Tom and we won't be using anyone else but him in the future as our estate agent.
Sazzad and Mobasshira – Purchased Redvers Road, Chatham
When we were first thinking of selling, we were unsure as to who to market our property with and were hesitant about estate agents due to a bad experience when purchasing our first home. Tom was recommended by our mortgage broker and so we engaged his services to sell our property. Tom was fab throughout the process and we strongly believe that independent agents are the way forward! We initially sold our property in July 2022 but our sale unfortunately fell through in November (through no fault of Tom’s) so he got us back on the market ASAP and we sold again in February. He kept us in the loop throughout the process and managed the solicitors to ensure the sale went through as quickly as possible. He was very contactable, even replying to messages during unsociable hours and nothing ever seemed too much. Tom offers a very personal, highly attentive service and we would highly recommend him to anyone considering selling their house.
Olly and Hannah – Sellers of Buttermere Close, Gillingham
We would like to convey our appreciation for the service provided by Tom Dix during the sale of our house in Chatham. When you sign up with him you are signing up a business partner who has your best interest at heart. Industry specialist like Tom do not come along very often and deserves praise when its due.
We have not come across the high level of professionalism that he has portrayed in a long time. In all of our dealings with him we found him very pleasant and approachable, highly knowledgeable in his field, an exceptional character and an expert in understanding what is required.
He delivered what he said he would in the initial meeting which was to market our property across different platforms with a modern and innovative approach in order to gain a wide audience. He also keeps you informed of progress on a regular basis and is contactable every day to answer any questions and queries.
A job very well done! If only all estate agents were like him the buying and selling process would be a more enjoyable experience! Thank You Tom.
Gurminder – Seller of Port Rise, Chatham
I recently sold my property in Rochester with the help of Tom.
I wanted minimal stress, to feel in control and have frequently updates. Tom ticked all these boxes with ease.
Due to the nature of my work I am not able to take phone calls during the day. I contacted, via email, 2 “traditional” estate agents as well as Tom. I explained what I wanted to do, and that I couldn’t take daytime calls. The following day I received a phone call from one estate agent. They were dropped instantly as clearly either they couldn’t read, or chose to ignore my request.
This left Tom and the other “traditional” agent. The other agent would often not be around and messages would need to be left. Responses usually took around 24hrs. Tom however, came back to me each time within 2 hours.
I was unsure whether to go with Tom, after all he works by himself. As my wife stated, "Tom might be quick at answering emails now, but what if he gets too busy?"
Anyway, I took the chance and I’m delighted to say, I’m glad I did. From the get go Tom was professional. He was always extremely polite and courteous (something you rarely see these days), he was consistent, he was keen to answer all my questions, even those sent after 6pm, and - perhaps most of all - he was personal. Communication was excellent with Tom. Regular updates would arrive in my inbox. He was happy to make suggestions and helped me achieve a sale price on my property which I was very pleased with.
There were some issues with the buyers solicitors (what’s new!?) but Tom handled these professionally and help recover a potentially difficult situation. His approach is both modern (look for his YouTube videos) and conventional. Nothing is too much trouble for this man, and he definitely goes the extra mile to ensure the customer is always put first. Again, a bit of a rarity these days in my experience. All in all, I’m pleased I engaged Tom to sell my property. Yes, he has the smart suit, and the flash car, but that’s where the similarity to a regular estate agent ends. His motto is, “With him it’s personal”. I couldn’t agree more. Thank you, Tom.
PS: I am not affiliated to Mr Dix in any way, and this is a truthful review for which I gained no reward. I’m quick to criticise poor service, I am also quick to highlight top-quality service. It takes a lot to impress me. But, rest assured, I was impressed with Tom Dix. Should I need any house buying/selling services in the future, Tom will be the only estate agent on my list.
Guy – Seller of Oasis House, Catherine Street, Rochester
Tom has been a pleasure to deal with from start to finish. His professionalism, communication, assistance and genuine personality is hard to come by in this industry. Tom went above and beyond to ensure my purchase went as smooth as possible. I would highly recommend Tom’s services to anyone looking to buy/sell a property. Thank you for helping me find my new and beautiful home in Rochester.
Candi – Purchaser of Haig Avenue, Rochester
Tom was exactly what we wanted in an Estate Agent. Professional, personable and able to contact directly rather than multiple people with an agency. He took on board the sensitivity of the sale and acted with integrity throughout the process with an outstanding result. There was very little to be concerned about due to the regular updates and guidance; when queries arose Tom responded promptly and efficiently alleviating much of the stress involved in selling a property. We've already recommended Tom to friends who will be using him as their estate agent too. Highly recommend.
Cheryl – Sold King George Road, Chatham
Tom helped us sell our property and was superb throughout the process. When our sale fell through he guided us on reselling at the optimum price. He kept us in the loop throughout the process and managed the solicitors to ensure momentum was maintained. With Tom you will receive a personal, attentive service and we would highly recommend him to anyone considering the sale or purchase of a property.
Glen and Tina – Sellers of Cox Gardens, Gillingham
Tom Dix helped us buy our house in Chatham. The service he offered was first class, he kept us updated all the way and was always helpful and on hand to answer any questions we had. Would definitely recommend for your house move, whether buying or selling.
Rachel and John – Purchasers of Elliotts Way, Chatham
When I bought my home at Regency Court in Nov 2022 Tom was absolutely amazing. He went over and beyond to ensure my purchase went through. I’d definitely recommend him. The welcome pack was the cherry on top- a wonderful gesture
Shola – Purchaser of Regency Court, Sittingbourne
Great service and would definitely recommend!
Gary – Seller of Aviation Walk, Chatham
Cannot recommend Tom Dix highly enough pleasure to do business with and always responds quickly and offers great professional and friendly advice, recommend reliable and efficient professionals in help with selling my property would use again and recommend to family and friends with confidence.
Graham – Seller of Homewood Court, Rainham
It was a pleasure to deal with Tom Dix. Not only did he do what he said he would do, but in a timely and pleasant way as well. I wish his company all the best and I look forward to working with him in the future!
Shane – Househunter
Tom went above & beyond when helping with the sale of my house. He was always quick to respond, super helpful & so friendly! Wouldn’t use anyone else!! Thank you for the amazing service !!!
Tabitha – Seller of Upper Luton Road, Chatham
Absolutely amazing service! For a first time buyer Tom made the experience so easy, and was extremely helpful liaising to get the completion done and answered queries as soon as I had them! Would recommend to anybody looking to sell/buy
Finlay – Purchaser of McKenzie Court, Maidstone
Buying a property this time gave me a very good experience. Because Tom is a very conscientious, enterprising and motivated agency. If there is a property to buy or sell in the future, Tom will not be able to do without me.
Tommy – Purchaser of Elliotts Way, Chatham
We listed the house for sale with Tom Dix on Monday 29th August, agreed a £7000 over asking price offer the following Saturday & have just exchanged contracts today! (4th Nov) 66 days in total from start to finish, we are beyond impressed as you hear the horror stories of house sales taking months & months! Thank you Tom for all your hard work, you was worth your weight in gold. We will certainly be recommending you. Thanks again! Sophie, Julie & Debbie - Regency Court, Sittingbourne.
Sophie – Seller of Regency Court, Sittingbourne
Tom has been fantastic throughout the process of selling our home. He has excellent knowledge of the Medway and Chatham areas and gives honest, clear advice and support. Always friendly and professional with excellent communication and after care throughout the process.
Jemma and Jamie – Sellers of Elliotts Way
Could not recommend Tom more as an agent if you are buying or selling. As people always say get three quotes first when selling something but from the start Tom was professional, knowledgable and friendly and that was before we had even got to any fees. Of the three agents I had value my property Tom was the one who was best prepared and had more information regrading the current market and things I needed to consider before selling. Unlike other agents Tom doesn’t continually bother you after the initial meeting to see what you had decided and allows you to take your time and consider all agents who have valued your property. Once I decided to go with Tom everything has been plain sailing, my property was marketed and sold within a matter of days and all potential purchasers were vetted prior to viewings which means that no one was wasting anyones time. Since the sale has been agreed Tom has been invaluable and it feels like I have not had to do anything (apart from the normal paperwork) as Tom has kept me informed and has also been in contact with solicitors to see how things are progressing which means that this has been the most hassle free sale I have ever had to deal with. I can’t recommend Tom highly enough and it’s is really not like dealing with an estate agent but a friend.
Manda and Mike – Sellers of Cordelia Crescent, Rochester
Tom handled the sale of our house and acted superbly, keeping us well informed as the chain progressed. He even exceeded the ‘normal’ service by sorting out parcels etc when we had to travel abroad due a bereavement. Would have no issue in recommending Tom.
Eliott and Sophie – Sellers of Keefe Close, Blue Bell Hill
I had lost all faith in Estate Agents after 18 months of searching for properties within the Kent area until I encountered Tom Dix.
Tom is extremely passionate about the work he does and it genuinely showed in every interaction I had with him upon the purchase of my first property in the Chatham area.
The knowledge, guidance & insight Tom provided was just priceless! He made navigating uncharted territories a whole lot easier. Not only was the latter tremendously appreciated, Tom was also exceptionally patient & kind, which made a huge difference during the course of the buying process.
A lot could be learnt by others in the same field of work as Tom. Yes, Tom’s job is essentially to sell properties BUT it’s done in a personable, caring fashion which is rather lacking in larger bullish companies.
I would highly recommend utilising the services of Tom Dix in both the buying & selling of properties. I can categorically state that you will get superb support & assistance throughout.
Laura – Purchaser of Upper Luton Road, Chatham
Tom Dix is a highly professional and customer focused estate agent. I have enjoyed using his services as the home buying process through his agency is very easy and without the normal stress involved in buying a property due to constant communication and following up on things promptly. Looking forward to using his services in the future
Nurain – Purchaser of Homewood Court, Rainham
Outstanding service from start to finish with Tom Dix. Excellent communication throughout the house buying process. Feel very fortunate that the sellers chose Tom Dix to sell their house, as I have no doubt our purchase was made easier with his services. Should I need any house buying/selling services in the future, Tom will definitely be my first point of contact. Thank you for your hard work Tom, much appreciated.
Rob and Mathew – Purchasers of Aviation Walk, Chatham
I used Tom Dix to sell my mother’s house in Sittingbourne. He was recommended to me and he was brilliant. The house sale was due to a bereavement and he was extremely sensitive to my needs and kept me informed without being a nuisance. He was professional from beginning to end and I would not hesitate to recommend him.
Julie – Seller of Regency Court, Sittingbourne
I'm a Property Lawyer who worked with Tom Dix on the sale of a mutual client's property. He was a breath of fresh air; always on the ball and exceptionally helpful and knowledgeable about some tricky issues that came up during the sale. His quick thinking and proactive approach saved us weeks of delay and allowed our client much more time to settle a negotiation on their next property, which was a fantastic. I would be very happy, and hope to, work with Tom again in the future.
Simon – Solicitor, SCPL
We have recently sold our property with Tom aswell as purchased our new property with him. Our current property in Chatham, Kent sold within a couple of weeks, helped by the professional photos, well planned marketing and fantastic communication with viewers and the eventual purchaser. Tom’s professionalism, dedication and attention to detail undoubtedly made the sale of our property an easy transaction.
We were fortunate enough to find our new property also marketed by Tom nearby in Walderslade. He negotiated our purchase quickly and smoothly making the whole process so much less stressful. Tom was always contactable, very quick to respond to queries and went above and beyond to help- this is a very rare quality. He undoubtedly made the selling and purchasing of our properties a lot easier as he liaised closely with the other agents within the chain and always made sure he was up to speed on the progress. He made sure he was always aware of the next stage and acted quickly to get to the next step. Selling and purchasing a property is an incredibly stressful process but with Tom’s calm, professional and sheer hard work the process was made as stress free as possible. We would most certainly recommend Tom as an agent and confident you will not be disappointed in the service you receive. Thanks Tom for your hard work and dedication to selling our house and the purchasing of the new one!
Steve and Leanne – Sellers of Elliotts Way, Chatham and Purchasers of Keefe Close, Blue Bell Hill
Tom was very helpful from start to finish. He is very knowledgeable in the field of real estate and was able to not just help us with purchasing our property, but also with other important matters related to housing. I would definitely recommend Tom if you want a professional, quick and easy process when purchasing your first home or investment property. Thanks Tom.