Archives: Testimonial

I purchased a property through Tom recently and it was a fantastic experience. Used the solicitors that he recommended and he has genuine relationship with solicitors he refers too so it really helped move things along. He is always two steps ahead and you don’t have to keep phoning up and prompting like you do other estate agents. He is also very courteous, polite and professional, will definitely sell my home when I am ready to with him. Thank you Tom!

Tom was absolutely amazing in helping me get my home. Great communication throughout the whole process. He is helpful, friendly and gives that personal touch.

Dedicated estate agent and the best I’ve come across, definitely recommend!

Thank you again Tom!

Tom straight from the start showed the motivation to get the property sold. With a few unforseen issues these were dealt with professionally & in minimal time.

Tom truly do appreciate your efforts & definitely would recommend him for those looking for an estate agent.

Many thanks

Mr M Page

Tom is a very serious real estate agent. He always responds quickly to messages and has a very proactive attitude towards his work. The home buying process was smooth and I would recommend him to every home buyer or seller.

We initially engaged with Tom because we’d seen his board around various local properties and thought it would be worth speaking to him alongside some larger estate agents. Within minutes it was clear that we were going to select him. We were impressed with his professional and friendly style, right from the first meeting. He stood out from others and I am pleased to say that his customer service and professionalism lasted throughout the whole process. He knows what he is talking about and is more than happy to share his knowledge and experience, as this was the first time we were selling a property. He liaised with the estate agent we were buying from, our solicitor, our buyer’s solicitor, ensuring that we were kept up to date. He made it stress-free, and we really appreciated that.

His communication was effective and efficient – he is happy to work in a style that the customer is happy with, be that by phone, email, or whatsapp, at any time of the day. That is true customer service and one of the many reasons that I am sure he is going to exceed as an estate agent in Medway and local areas. He truly deserves it. 100% recommend! Thank you Tom.

As someone that has worked for over a decade in the service industry, I know how hard it is to meet customer expectations; Tom not only met them but exceeded them and this is how…

After listing our home with another Medway estate agent, we were left underwhelmed with the lack of communication and without a single offer. We quickly realised that if we wanted a prospective buyer to see the value we do in our home, we would need to do things a little differently… especially in the current economic climate.

This is where we saw Tom’s name frequently popping up on boards around Medway with ‘sale agreed’ at the bottom of the board; so we gave him a call.

Tom came to our home, instantly saw the value and discussed with us the data around the Medway housing market at present… it was a tough period but Tom had a plan.

Tom promised to pay endless amounts of detail in the presentation of photos and the property description; create excitement and traffic to the property posting and most importantly, keep us and prospective buyers involved and consulted throughout the whole journey. This in turn would increase our chance of an offer and at a good price point.

Tom kept to every promise, and more. Being a bespoke, one man band property consultant definitely set him apart and it was a joy to work with him.

We have now moved into our dream home and couldn’t thank Tom more. He will be the first and only person that we recommend to friends and family.

Thank you Tom and please keep delivering for people.

Very very happy to recommend Tom . He is dedicated and hard working estate agent. He responded to our enquiries very fast and chased to get answers in his best. You will feel how smooth your transition. He is very experienced and honest. It’s a pleasure to deal with Tom we wish Tom many many success .

I worked with Tom last year when I was buying my property and I have chosen him as my estate agent again whilst I am selling. Tom has been very efficient from the get go. The whole process has been really smooth running with constant communication on where things are at – couldn’t recommend enough!

I would highly recommend Tom Dix as an estate agent. I sold a flat in Maidstone Kent in October 2022 and the services he provided were exceptional. The flat sold quickly and Tom’s personal style of communication was great throughout.

Tom managed to sell our property within three weeks of placing it on his company website tom.dix@exp.uk.com Tom has kept us informed at every step through the process resulting in a completion in ten weeks. I have been able to contact Tom seven days a week between 8am to 8pm, unheard of anywhere else!

Tom has liaised with solicitors and other agents in the chain reporting back daily when necessary, offering advice, and was central to the whole chain from start to completion.

My property sold by Tom is a listed 2* leasehold property, almost 300 years old, in a conservation area. This did not faze Tom who produced an excellent video showing not just the house but included the surrounding area as it is within The Historic Dockyard Chatham.

I do not usually use the solicitors recommended by agents but on this occasion I was impressed by Toms professionalism so took his advice to use Burtons Solicitors based in Walderslade. An excellent decision as they have an App that I was able to you follow showing each step for both my property, and the property I have bought. They answer the phone promptly and always get back to you quickly with answers to any questions.

I have already passed Toms details on, as well as Ben O’Keeffe from Burtons. This is a new way to me to sell my property and would not hesitate to do so again should the need arise.

Just to add Tom has gone the extra mile throughout the process, particularly when liaising with the agent of my new property.