Archives: Testimonial

Tom is truly professional. He provided a seamless service right from viewing the property to completion of my purchase. He chased up and provide update at all times. He is very easy to do business with. Tom is highly recommended. I will definitely use him again, and introduce others to him. Great service, job well done, Tom

Originally my partner chose to put his house up for sale with wards; that was a big mistake. They lost his door keys within the first 2 weeks of marketing the property and were showing people around who were clearly not suitable so he removed it from the market.

Next time round I suggested an independent estate agent; Tom Dix had been mentioned to me so we had him round. We immediately appreciated his honesty and how candid he was so decided to go with him.

From the beginning it was a completely different scenario, Tom booked more viewings in the first week or two than wards booked over two months and he made sure we were updated with meaningful updates after each viewing.

Once my partners house sold we found a property quite quickly, however unfortunately we had a lot of issues with our seller and their estate agent; it was as if they didn’t want to sell. So after 3 months of no progress we had to bite the bullet and pull out of that purchase. Tom had been really supportive the whole time and tried to get things moving to no avail. Luckily it didn’t take us long to find a new property which Tom helped moved forward quickly. We got to a point where we had done everything we could and were reliant on one of the people in the chain. There were no end of problems with their solicitor. But Tom really pushed for updates and to get everything moving. He made sure all the estate agents and solicitors were talking to one another and without him I honestly don’t believe we would have completed/exchanged when we did. He made sure us and our buyers were always up to date and was always honest about the situation.

Towards the end myself and our buyers were contacting Tom on an almost daily basis for an update or to air our frustration and nothing was ever too much, he would always get back to us if we missed him (which often others in the process did not) and it was generally within 10-15 mins of our call/email.

I honestly cannot recommend Tom more. It is 100 per cent clear that he is invested and cares about your house sale rather than a chain agent like wards!

Thanks Tom 🙂

Tom was absolutely delightful to work with when it came to purchasing my home. He’s very professional, proactive and communicative. The house buying process was very smooth and even collecting the keys and moving in Tom was super helpful. 10/10 I would recommend!

Tom has been absolutely brilliant from start to finish with the sale of our property. He has updated us in advance every step of the way and we have never had to chase for updates. We could not have asked for better communication, he is highly professional and friendly and he made the overall process so much easier. His recommended solicitor, Simon, is also fantastic and I would highly recommend them both. Thank you so much Tom!

We sold our house with tom with really good results. He is all ways happy to help. Highly recommend

Could not recommend Tom enough, he was so helpful to us as buyers, answering all our questions and going out of his way to work around us. He was always so friendly and helpful and he helped to move the process along, dealing with lawyers! In the future we will 100% be coming back to use his services. We even got a personalised chopping board from him to commemorate our first house, which was very sweet.

First thing first, if it wasn’t Tom as our EA, we wouldn’t have got the house that we waited for. This is for sure.Tom is such an amazing person. There were so many obstacles came along the way but each time Tom gave us assurance and helped tirelessly to get through with his experiences and expertise. All in all, Tom is an absolute Gem 💎.
Thank you so much Tom for being so kind and helpful and helping us to get our first home. We are really grateful to you. 💕💕

Me and my girlfriend, just recently exchanged contracts for our first house !, we have both been told how much of a nightmare and how stressful moving house is with how much you need to chase people to get anything done. Not with Tom, He chased everything for us and updated us every time he got any updates from the solicitors, he made the whole process easy and stress free.

I couldn’t be any happier with how Tom handled everything, I couldn’t recommend him enough!

Thanks Tom !!

When my wife and I first looked into making a life changing decision to move house we needed to find a reliable and trustworthy estate agent that made us feel comfortable during the conveyancing process. We had already heard good things about Tom Dix from other customers. He wasn’t the cheapest but I always say you get what you pay for in life. From our first meeting we just knew we were in a safe pair of hands. Tom was very friendly, enthusiastic and gave us a clear time line of what laid ahead.
The marketing was first rate with Jack taking a very professional and constructive portfolio sh
owing off our beloved house which had been our home for the last 36 years to its best.
Within a few days we had a stream of potential buyers keen to want to view our property. To condense the next few months, which entailed us looking for our new property and taking an offer on our house Tom was with us every step of the way. His constant reassurance together with our conveyancing agent Simon were a great team. We are now settled in our new life in Norfolk and Tom has remained in contact, checking in with us to make sure we are fully settled in.
I can’t thank Team Tom Dix enough. From start to finish he’s been our rock and a throughly great guy to boot. I wouldn’t hesitate to recommend his services to any potential seller/ buyer, looking for great service and wanting to feel valued as a customer.

We met Tom on the first day we viewed our new property and right from the calls before the viewing, he showed great level of kindness, patience and professionalism.

As first time buyers, we were careful of landing the right house and the deal and Tom clearly showed he wasn’t just about selling the property which definitely is the goal but he wanted us to also like and value what we are buying, make the right choice for us and he supported us all the way. He was patient in dealing with a couple of our delays because we wanted to do all our checks well. He was also very excellent in passing our communication to the sellers and also chasing even our own solicitors for us.

He supported us all the way to completions and has been a go to person even post completion when we have some queries on the house!

I would always recommend Tom anytime!